Customer Service/Patient Advocacy
At Waterbury
Hospital, we are committed to providing you with quality care in a
healing environment. If, at any time during your stay, you have
questions or concerns regarding your care, talk to the staff. We
are all here to make your hospital stay as comfortable as
possible.
You may receive a phone call from HealthStream Research
shortly after your discharge. This is a company Waterbury
Hospital has contracted with to conduct a short survey so that
we can learn more about your hospital experience. We need to
hear from you on what went well and on how we can improve the
care and services we provide. Thank you for sharing your
feedback. If you have questions or concerns, at anytime,
please contact our Patient Advocate,
Virginia Potrepka, at (203) 573-7386 or ext. 7386 within
the Hospital.
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