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UConn Health Waterbury Health at Home, a 5-star agency, recognized among Top 20 percent in Nation

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WATERBURY, Conn. – UConn Health Waterbury Health at Home has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient experience score that ranked in the top 20% of all eligible SHP clients for the 2025 calendar year.

UConn Health Waterbury Health at Home has earned the highest possible 5-star ratings for both quality and patient satisfaction from the Centers for Medicare & Medicaid Services (CMS) Care Compare. This dual recognition places UConn Health Waterbury Health at Home among an elite group of home healthcare providers in the nation.

“This remarkable recognition speaks to the dedication, compassion, and expertise of our entire Health at Home team,” said UConn Health Waterbury Hospital President Deborah K. Weymouth. “Our caregivers consistently go above and beyond to deliver high-quality care in the homes of our patients, and these ratings reflect that unwavering commitment to excellence and service.”

Serving the Greater Waterbury region for more than 80 years, UConn Health Waterbury Health at Home is one of the area’s most established home healthcare providers. In the past year alone, the organization cared for over 2,500 patients and completed more than 36,000 home visits. The UConn Health Waterbury Health at Home multidisciplinary care team—comprising skilled nurses, therapists, social workers, and home health aides—provides individualized care plans designed to help patients recover safely at home and maintain independence.

The CMS Care Compare ratings and SHP’s SHPBest™ award program offer trusted tools for patients and families seeking high-quality healthcare providers. These honors follow multiple previous recognitions for patient satisfaction, including the Patient Satisfaction Award of Distinction from Fazzi Associates.

About UConn Health Waterbury Hospital 

UConn Health Waterbury Hospital is a long-standing community hospital serving Waterbury and 11 surrounding communities in Western Connecticut. As the founding member of the UConn Health Community Network, it builds on more than a century of service while connecting local care to the expertise and support of Connecticut’s only public academic medical center. 

UConn Health Waterbury Hospital provides a wide range of services, including primary care, emergency and acute care, specialty services, and home-based care, and remains committed to keeping care close to home for the communities it serves.     

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