Patients & Visitors

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At Waterbury Hospital and throughout Waterbury HEALTH we are committed to keeping our promise to our patients. We promise to keep our patients at the center of everything we do. Our promise extends to families and visitors as well—we treat everyone who walks through our doors like family.

We promise to:

  • Always put you, the patient first

  • Provide a family-friendly environment

  • Be compassionated and receptive to you needs

  • To provide a clean and quiet healing atmosphere

  • To provide high quality care

Throughout your stay or visit to Waterbury Hospital, please let any one of our staff members know is there is something you need or would like to make you more comfortable.

For PatientsFor Visitors


Preparing for Your Visit

Whether receiving inpatient or outpatient care, planning for your hospital stay can make for a better experience. In addition to specific medical advice and instructions from your doctor, there are several other things to do before your scheduled visit.

Be Well Bus

Our Be Well Bus is a free service to our patients. If you need a ride to and from the hospital we will pick you up.

For a ride call: (203) 573-6100.

The Be Well Bus runs Monday to Friday from 7 a.m. to 5:30 p.m.

Waterbury HEALTH Club

The Waterbury HEALTH Club offers programs and events for community members of all ages to help you learn about better health.