Notices to Patients

Patient Rights

As a Patient you have the Right

Nondiscrimination Policy

Waterbury Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Privacy Policy

Joint Notice of Privacy Practices

Charity Care Policy

It is the policy of Waterbury Hospital to appropriately offer charity care in situations where the responsible party for the balance due does not have the financial resources necessary to satisfy their obligation within a reasonable period of time.

Language Services

GWHN provides free aids and services to people with disabilities to communicate effectively with us, such as: qualified video sign language interpreter services, TTY, amplified telephone, personalized listening devices as well as free language services to people whose primary language is not English.

Hospital Price Transparency

In November 2019, Medicare finalized policies following directives given by a President Trump executive order. Its name, “Improving Price and Quality Transparency in American Healthcare to Put Patients First,” summarizes the intent of the order.

Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance and/or deductible.